Refund Policy
This page is a pre-launch refund policy template. Before launch, the refund window, non-refundable cases, and processing timeline must be defined.
Scope
Membership services, technical support services, download permissions, and value-added services are handled according to the actual purchase record.
Process
Users submit the order number, payment channel, and refund reason through the support page. After review, the system issues the refund through the original payment channel.