Payment integration

What you purchase

Work Pro includes Chat + Work; Finance Pro includes Chat + Finance; All Access includes both spaces. These are digital software memberships with no physical shipment. Monthly terms last 30 days and annual terms 365 days. Each is a one-time payment without automatic renewal. Third-party model API and external service charges are not included.

Purchase flow

Choose a product and term on the pricing page, review the amount and accept the terms and refund policy, then scan the checkout QR code with WeChat. After payment is confirmed, check the order and membership dates in your account. Sign into a compatible Tryva Desktop release with the same account to use your membership.

Payment confirmation

Confirmation may still be in progress when you return to the website. Check the actual order and membership status. Contact support with your order number for duplicate payments or delayed delivery instead of paying repeatedly.

Invoice requests

Request an electronic ordinary invoice from your account for a paid order. Provide a delivery email, company name and tax number. Support reviews, issues and sends it manually. Orders with pending or completed refunds are ineligible.

Refunds for unused time

Refunds are proportional to the unused seconds remaining when the request is registered, rounded down to the nearest cent. Cash returns through the original payment channel. Coupons and account credit do not become cash. Contact support first if related checkouts or later membership periods exist. See the full refund policy for details.

Desktop releases and paid plans

The download page provides the most recently verified stable installer. Product spaces depend on account access. See the pricing page for available plans and checkout amounts.